This documentation supports the 20.02 version of Remedy Knowledge Management.To view an earlier version, select the version from the Product version menu.

Managing knowledge sources

This section describes how to add, modify, and perform ad hoc re-indexing of knowledge sources. These tasks are performed by the application administrator (Knowledge Admin role).

Related topics

Configuration-tasks-and-reference
Converting-articles-from-external-file-formats


The following topics are provided:

 

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