This documentation supports the 20.02 version of Remedy Knowledge Management.To view an earlier version, select the version from the Product version menu.

Configuring system settings

Perform the procedures provided in this section to configure system settings.

Related topics

Configuration-tasks-and-reference
Configuring-approvals


To access system settings

  1. From the Application Administration Console, click the Custom Configuration tab.
  2. From the Application Settings list, choose Knowledge Management > Knowledge Management Configuration > System Configuration, and click Open.
  3. Click Search to open Modify mode.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*