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BMC Mobilty end-user errors


This topic lists BMC Mobility application error codes:

Error

Message

Explanation

1000

Unrecoverable Error: A fatal error occurred in the data server. Please contact your Admin.

Please contact your administrator for specific details about this error.

1001

Unrecoverable Error: A fatal error occurred in the mobility server. Please contact your Admin.

Please contact your administrator for specific details about this error.

1002

Application Error: A process on the data server returned an error.

Please contact your administrator for specific details about this error.

1003

Sync Failed: An attempt to synchronize data failed.

 

1004

Sync Failed: One or more required fields are missing values.

 

 

 

1005

Sync Failed: A field value does not fall within limits.

A field value does not fall within limits.

1006

Login Failed: An authentication error occurred in the data server.

Authentication failed

1007

Invalid Session: The session between the mobile client and the mobility server has expired. Please try again.

Please login into BMC Mobility again.

1008

Invalid Client: This client is not compatible with the server. Please contact your Admin.

Please contact your administrator for specific details about this error.

1009

No Permissions: You do not have access to the mobile application. Please contact your Admin.

Please contact your administrator for specific details about this error.

1010

Invalid Device: Your device model does not have access to the mobile application. Please contact your Admin.

Please contact your administrator for details about which devices BMC Mobility supports.

1011

Invalid Device: Your device OS does not have access to the mobile application. Please contact your Admin.

Please contact your administrator for details about which device operating  systems BMC Mobility supports.

 

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Remedy ITSM - Mobility: Service Desk 7.6.05