Information
Unsupported content This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

BMC Mobility server internal errors


This topic lists error codes from the BMC Mobility server:

Code

Message

Explanation

5

The metadata service is not initialized.

 

6

There was a problem processing the configuration file.

Please view the log file to understand why the configuration file could not be processed.

8

There were problems encountered when processing the error mapping file.

There is a file that maps back-end errors to Mobility errors. The Mobility server loads this file during the initialization. Please view the log file to understand why the error mapping file could not be processed.

11

There were problems encountered when processing the localized error message file.

Localized messages are stored in message catalog files.  Please view the log file to understand why the localized message file could not be processed. The Mobility server loads message catalog files during initialization.

12

This application is not supported by the mobility server.

The BMC Mobility server does not support this application.

13

This query is not supported by the mobility server.

The BMC Mobility server does not support this query.

18

An error occurred when initializing the mobility encryption library.

The encryption library failed to initialize.

19

There was a problem encountered when encrypting the data.

The BMC Mobility sever encountered an error when encrypting data.

20

There was a problem encountered when decrypting the data.

The BMC Mobility server encountered an error when decrypting data.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

Remedy ITSM - Mobility: Service Desk 7.6.05