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Known issues and workarounds for browsers

The following table describes known issues that are associated with browsers. 

Issue

Workaround

Affected versions

Corrected in

When viewing the documentation portal in Internet Explorer 8, you cannot expand a graphic thumbnail by clicking it.

  1. Go to Tools > Compatibility View Settings.
  2. Clear the Display intranet sites in Compatibility View check box and then click Close.
  3. In the topic, click the graphic thumbnail.

N/A

March 15, 2013, BMC documentation portal platform upgrade

When viewing the documentation portal in Internet Explorer 8, you have trouble posting comments on a page.

  1. On the page, click Add Comment.
  2. Although you cannot type in your comment (and see information about wiki markup), click Post.
    You receive an error message that you cannot post an empty comment, but you now have a comment box.
  3. Enter your comment and click Post.

N/A

March 15, 2013, BMC documentation portal platform upgrade

 

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