Information
This documentation supports the 20.02 version of Remedy Change Management.To view an earlier version, select the version from the Product version menu.

Release Management predefined reports


The activities of most release coordinators center around release request analysis, for example, determining the length of time spent on release requests, types of releases requested, and frequently repeated tasks. Release Management reports to give you quick and easy access to information about your system.

To access the Reporting Console, in the navigation pane on the Release Management console, choose Functions > Reports. You first select the type of report that you want to run. The report type pulls information from the appropriate Remedy ITSM application form. After you select a report type, you select the individual report that you want to run.

Predefined Web reports

Report name

Description

Release > Configuration Item > Configuration Item Scheduled Releases


Releases Scheduled By Configuration Item

Shows all scheduled release requests grouped by CI.

Release > Risk > Release Risk And Impact


Release Risk And Impact By Scheduled Start Date

Shows all releases with details of Risk and Impact, grouped by their scheduled start date.

Release > Release Requests > Problem Records


Releases with Related Problems

Shows all problems related to the release.

Release > Costs > Cost Summary/Year-Quarter by Service - Actual Cost


Cost Summary/Year-Quarter By Service-Actual Costs

Cross-tab report that provides the actual costs by the Service CI.

Release > Configuration Item > Service Scheduled Releases


Releases Scheduled By Service

Shows all releases scheduled by Service CI, grouped by Service CI Name.

For detailed information about generating reports, see Generating a standard report.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

Remedy Change Management 20.02