This documentation supports the 20.02 version of Remedy Change Management.To view an earlier version, select the version from the Product version menu.

BMC Change Management predefined reports

You first select the type of report that you want to run. The report type pulls information from the appropriate Remedy ITSM application form. After you select a report type, you select the individual report that you want to run.

Important

Out-of-the-box web reports provided with Remedy IT Service Management cannot be modified even if the user is an application administrator because the reports are not created using the Remedy Action Request System Report console. An application administrator, can however, delete these reports.

Predefined Web reports

Report name

Description

Change > Change Requests > Change Manager and Scheduled Start Date

 

Changes By Manager and Scheduled Start Date

Shows all change requests grouped by the change manager and scheduled start date.

Change > Configuration Item > Changes Scheduled by Configuration Item

 

Changes Scheduled by Configuration Item

Shows all scheduled change requests grouped by CI.

Change > Risk > Change Risk Report by Scheduled Start Date

 

Change Risk Report by Scheduled Start Date

Shows all change requests grouped according to their Risk Level and Planned Start Dates.

Change > Change Requests > Changes with related Problem records

 

Changes that have a Problem record associated with them

Shows all the change requests that are related to a Problem record.

Change > Change Requests > Changes with related Incident records

 

Changes that have an Incident record associated with them

Shows all the change requests that are related to an Incident record.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*