Performing additional functions with CI unavailability

1. On the Relationships tab of the Change form, select the unavailability entry to modify, and then click View.
2. On the Configuration Item Unavailability form, modify the information as needed, and then click Save.
3. To create a financial cost for the unavailability, click Add on the Financials tab of the Configuration Item. On the Costs dialog box, enter required information as needed, and then click Save.

Important: The CI unavailability entry represents the entry as seen within the CI Unavailability form. The CI unavailability entry that appears on the Relationships tab represents the relationship between the Unavailability and the Change.

1. From the Change form, choose Functions> Outage List.
2. On the CI Unavailability form, modify the information as needed, and click Save.

For more information, see Outages.

1. On the Relationships tab of the Change form, select the unavailability entry to delete.
2. Click Remove.

Important: Deleting a CI Unavailability entry also deletes all related relationships and cost entries against the unavailability. The CI Unavailability is deleted if the cross-referenced ID is the change ID.

1. On the Relationships tab of the Change form, select the unavailability entry to broadcast.
2. From the Quick Actions menu, select Broadcast CI Unavailability, and then click Execute.
3. On the New/Modify Broadcasts dialog box, complete the required fields and any other information, and then click Save.
   The View Access field is used to make the broadcast available on the web (if your Broadcast form is web-enabled and the View Access is set to Public).

Important: You must have the Broadcast Submitter functional role to broadcast the current change.