This documentation supports the 20.02 version of Remedy Change Management.To view an earlier version, select the version from the Product version menu.

Working with records

This section discusses some of the common functions related to record handling.

Best practice
For the purpose of data integrity, we recommend that you do not delete change requests. Deleting a change request does not delete the underlying related data, such as approvals, tasks, relationships, and any other dependencies.

 

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