This documentation supports the 20.02 version of Remedy Change Management.To view an earlier version, select the version from the Product version menu.
Adding BMC Remedy AR System users who are not present in the Friends list
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Note
BMC Remedy AR System does not allow searching and adding friends without context. For example, to see how BMC Remedy ITSM Suite has defined context users, see Initiating-a-chat-conversation.
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