Working with related configuration items
When you work with a change request or a task, you might need to work with related configuration items (CIs). For example, if you are working on a change request to upgrade memory for a department, you work with the asset records for the department members, configuration information for desktop systems, and information about the memory in inventory.
For more information about CIs, see Managing-CIs.
You can perform the following tasks when working with CIs related to change requests:
You can also define new CIs to relate to change requests.
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