This documentation supports the 20.02 version of Remedy Change Management.To view an earlier version, select the version from the Product version menu.

Placing non-bulk CIs in inventory

You can place non-bulk CIs that you want to manage in inventory by changing the status of the CI to In Inventory, and then designating a location for that CI.

To place non-bulk CIs in inventory

  1. Open a bulk CI, as described in To search for CIs from the console.
  2. From the Status list, select In Inventory.
  3. Click OK in the confirmation message that appears.
  4. In the Search Inventory Locations dialog box, from the Location list, select a location, make sure other values are correct, and click Search.
  5. Select a location and click Return.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*