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This documentation supports the 20.02 version of Remedy Change Management.To view an earlier version, select the version from the Product version menu.

Viewing and removing non-approver notifications

You can view or remove notifications for non-approver associated with a change.

To view notifications

  1. Open the change request.
  2. Advance through the states of your change request until you reach an approval stage.
  3. Click the Approvers tab.

  4. Click View Notifications.
     The Non-Approver Notifications dialog box appears.

    Non-Approver Notifications dialog box

     

    non-approval-notific_61637_516.gif 

To delete a non-approver notification

  1. In the Status field, select Pending (default) or Notified.
     The figure above shows that a notification has been sent to a user about an approval for the Business Approval phase of a change request.
  2. Select the notification to remove and click Delete.
     A warning appears, verifying that you want to delete the selected notification.
  3. Click Yes to delete the selected notification.
     The notification is removed from the table.
  4. Close the Non-Approver Notifications dialog box when you are finished.

 

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Remedy Change Management 20.02