Modifying change requests - Additional information you can  enter

To modify change requests

1. Use one of the following methods to locate the change request:
   • On the Change Management console, select the change request from the Assigned Change table, and click View.
   • Search for the change request.

2. On the Change form, make the appropriate changes.
   
   

   Warning

   Important

   If you want to edit a change request created by another user, make sure that you have the Infrastructure Change Master permissions. For more information, see BMC-Change-Management-permissions.

3. Use the Process Flow Status area to move the change request from one status to the next, as shown in the following figure:

   
   
   If you need to suspend work temporarily on the change request you are working on, select Enter Pending and an appropriate status reason (for example, Manager Intervention) from the Process Flow Status menu. When you are ready to continue work on the change request, select Resume from the Process Flow Status menu.

   Warning

   Important

   The Change Manager or Change Coordinator can resume a pending change request.

   Otherwise, the Status field is updated automatically during the Process Flow.

4. (Optional) Perform the following actions:

   Action	For more information
   Add a task to the change request.	See Implement-stage-Working-with-tasks.
   Modify the change request assignments.	See Working-with-change-request-assignments.
   Relate a CI or some other object to the change request.	See Working-with-relationships.
   Modify the start and end dates of the change request.	See Plan-and-Schedule-stage-Planning-the-change-request.

5. Click Save.