This documentation supports the 20.02 version of Remedy Change Management.To view an earlier version, select the version from the Product version menu.

Specifying usage information for task templates

The Usage tab tracks whether the task template is being used by Task Group Templates, Parent Templates, or Request Templates. The metrics indicate how many times the template was used at runtime and some of the most important status values, for example, Last Used or Closed Success.

Important

The Usage tab does not appear until you save the task template.

To specify usage information

  1. From the Show field on the Usage tab on the Task Template form, select Task Group Template, Parent Template, or Request Template (for example, Change Template).
  2. The Used By Templates table shows other templates that are using the task template.
  3. Click Save.
  4. Continue setting up the task template, as described in Viewing-system-information-for-task-templates.

 

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