Information
This documentation supports the 20.02 version of Remedy Change Management.To view an earlier version, select the version from the Product version menu.

Classifying the Task Template form


You use the Classification tab to specify if the task uses product categorization or operational categorization values.

To classify the task template

  1. On the General tab of the Task Template form, click the Classification tab.
  2. Enter information in the following fields:

    Field name

    Description

    Operational Categorization

    Values from the Operational Categorization lists to classify the task

    Product Categorization

    Values from the Product Categorization lists to classify the task

  3. Click Save.
  4. Continue setting up the task template, as described in Defining-assignments-for-the-task-template.

 

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Remedy Change Management 20.02