This documentation supports the 20.02 version of Remedy Change Management.To view an earlier version, select the version from the Product version menu.

Predefined task group and task templates


Remedy Change Management comes installed with the following predefined, recommended task group and task templates that you can use as shipped for installing or deploying software and verifying task completion. These templates were specially created for the integration with BMC BladeLogic Client Automation.

Templates and their descriptions

Template

Description

Create and Modify Policy with Closed Loop Verification

Task group template that includes the following tasks:

  • Create and Modify Policy
  • Closed Loop Verification (automatically)

You use the task group that contains these two tasks when creating or modifying a Change Management based policy. This template automatically performs a closed loop verification to make sure that the task was executed properly.

Closed Loop Verification (automatic)

Automatic task that calls BMC BladeLogic Client Automation Policy Manager to set up compliance parameters for Closed Loop Verification. It verifies the task automatically against compliance status.

Create and Modify Policy

Manual task that creates or modifies a policy using Policy Manager. It adds the CI and software locations using the Relationships feature on task.

Deploy Package

Manual task that deploys a package using BMC BladeLogic Client Automation Deployment Manager. It adds the CI and software locations using the Relationships feature on task. Verification of a Deployment Manager task is based on the exit status of the Deployment Manager job.

Execute Remote Command

Manual task that executes a remote command using BMC BladeLogic Client Automation Deployment Manager. Verification of a Deployment Manager task is based on the exit status of the Deployment Manager job.

Execute Remote Script

Manual task that executes a remote script using BMC BladeLogic Client Automation Deployment Manager. You use the Task Attachments table to define the remote scripts to be used. Verification of a Deployment Manager task is based on the exit status of the Deployment Manager job.

Verify Target Status

Manual task for manually verifying the status of a target against BMC BladeLogic Client Automation. You use this task to verify that a specified target is in compliance with the policies to which the target has been assigned.



 

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