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This documentation supports the 20.02 version of Remedy Change Management.To view an earlier version, select the version from the Product version menu.

Viewing and removing time segments

After creating time segments for business events and operational categories, you can modify or remove time segments.

Warning

Important

Removing time segments does not physically delete them or the business event. Instead, it removes the link between the business event and the time segment.

To view or remove time segments

  1. On the Change console, choose Functions > Time Segments > Configuration Item (CI).
  2. Click one of the following options:
    • Business Event
    • Op. Category Location
  3. Enter search parameters to find a time segment.
     For more information, see Searching for business time or operational time segments.
  4. Select a time segment from the results list.
  5. To modify the time segment, click View.
  6. To remove time segments, select a time segment on the Registration for Shared Time Segment form and click Remove.
  7. Close the form.
  8. Click Finish.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

Remedy Change Management 20.02