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This documentation supports the 20.02 version of Remedy Change Management.To view an earlier version, select the version from the Product version menu.

Integration between Requester console and BMC Change  Management

The Requester console provides the front-end user interface into the BMC Change Management application. The integration:

  • Generates change requests
  • Updates change information using the work info record
  • Includes an interface back from the change to the request that is stored in the Requester console
  • Updates the status to the appropriate status of the request, and makes work info entries visible

The Requester console interacts with BMC Change Management using the BMC Change Management interface forms.

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Remedy Change Management 20.02