This documentation supports the 20.02 version of Remedy Change Management.To view an earlier version, select the version from the Product version menu.

Release notes and notices

Learn what’s new or changed for BMC Change Management version 20.02 including new features, urgent issues, documentation updates, and fixes or patches.

Note

This section only includes information about changes since the most recent release of BMC Change Management. If you are upgrading from a previous release, review the release notes for all applicable versions of the product. For example, if you are upgrading from version 9.0, review the release notes for versions 9.1, 18.05, 18.08, 19.02, 19.08, and 19.11.

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Related topics

Known-and-corrected-issues

Support-information

Date

Title

Summary

October 23, 2022

This patch release contains defect fixes and updates for the Remedy platform components (Remedy AR System Server, BMC CMDB, and Atrium Integrator).

October 6, 2020

This patch release is only for the Remedy platform components (Remedy AR System Server, BMC CMDB, and Atrium Integrator).

August 28, 2020

Important

Patch 2 for version 20.02 image2022-10-21_17-22-6.png is available. You must directly upgrade from version 20.02 to Patch 2 (20.02.02) of Remedy IT Service Management Suite.

This patch release is only for the Remedy platform components (Remedy AR System Server, BMC CMDB, and Atrium Integrator) and includes updates to replace the Flash-based capabilities in the Remedy ITSM suite.

February 21, 2020

Enhancements to Remedy Change Management are:

  • Faster loading of collision detection

For the Remedy IT Service Management Suite enhancements, see Remedy IT Service Management Suite enhancements image2022-10-21_17-22-6-1.png .

 

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