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This documentation supports the 20.02 version of Remedy Change Management.To view an earlier version, select the version from the Product version menu.

Defining parent templates

The parent template object is a container that emulates how another application's template supports the relationships to Task Templates and Task Group Templates and the information flows between them. This is similar to Task Group Template's relationships and flows.

To define parent templates

  1. On the IT Home Page, click Parent Application Template.
  2. On the Parent Application Template form, provide vales for the required fields:
    The [confluence_table-plus] macro is a standalone macro and it cannot be used inline.

  3. Provide values for the optional fields:

    Field name

    Description

    Notes

    Enter a description of the parent template's function or any other helpful text for future administrators and designers.

    Assigned To

    Select the assignee to whom this parent template is assigned to at runtime.

    Assignee Groups

    Select the group to which this parent template is assigned at runtime.

  4. Click Save.

 

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Remedy Change Management 20.02