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This documentation supports the 20.02 version of Remedy Change Management.To view an earlier version, select the version from the Product version menu.

Editing the Application Registry for the BMC BladeLogic Client Automation AR System User

This registry is provided for the Command Automation Interface (CAI) integration.

To edit the application registry for the integration

  1. On the IT Home page, click the Application Administration Console link.
  2. Click the Custom Configuration tab.
  3. From the Application Settings list, choose Foundation > Advanced Options > Command Automation Interface - Application Registry, and then click Open.
  4. On the Application Registry form, click the New Search toolbar icon, and then click Search.
  5. In the list of application registry records, select the BMC Configuration Management registry.
  6. On the Connection tab, edit the Password to exactly the same as the CMS AR System User created previously, and then click Save.
    Use the default CMSUSER, but change the password for this user. The CMS AR System User name can be changed, but must be changed in the people form, in this registry and in the CM system.
  7. Click Save.
    A completed Application Registry form appears as follows.

 

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Remedy Change Management 20.02