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Information
This documentation supports the 20.02 version of Remedy Change Management.To view an earlier version, select the version from the Product version menu.
Architecture
Remedy Change Management provides a set of interfaces that you can use to integrate other applications with the Change Management application. Additionally, you can view metrics or statistics of the change management process state using the Change Management Dashboard view.
For additional information about the BMC Remedy IT Service Management solution architecture, see Architecture.
