Information
This documentation supports the 20.02 version of Remedy Change Management.To view an earlier version, select the version from the Product version menu.

Release_Submit_Service


To create a release request, use either web services or use the RMS:ReleaseInterface_Create form.

The following table describes the values required to submit a release request using the RMS:ReleaseInterface_Create form:

Required input field values

DB field on interface form

Displayed on web services

Field value

Notes

z1D Action

Action

CREATE

Keyword triggers workflow that initiates the create operation

Description

Description

 

 

First Name

First_Name

 

 

Impact

Impact

 

 

Last Name

Last_Name

 

 

Location Company

Location_Company

 

 

Release Status

Release_Status

 

 

Risk Level

Risk_Level

 

 

Urgency

Urgency

 

 

Company

Company

 

The Requester's Support Company

Business Justification

Business_Justification

 

 

Target Date

Target_Date

 

 

While you are using this web service, and if you are not using auto assignment, you should type the Release Manager Login ID instead of the Release Manager's full name into the Release_Manager_LoginID field.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

Remedy Change Management 20.02