This documentation supports the 20.02 version of Remedy Change Management.To view an earlier version, select the version from the Product version menu.

Adding your time zone

The Calendar provides predefined time zones out-of-the-box. However, if your time zone is not available in this list, you can add your time zone in the Olson format. 

Important

It is important that you set your time zone correctly. If your time zone is incorrect, you might see a difference in the time zones in your personal calendar when you import the iCalendar (ICS) files that you exported out of the Calendar.

To add your time zone

  1. Log on to BMC Remedy Mid Tier as an AR System Administrator.
  2. Open the NGC:TimeZoneMapping form in New request mode.

  3. Enter the following values:

    Field

    Value

    Timezone ID

    GMT +/- time Example: GMT-08:00

    Olson Timezone ID

    Area/Location Example: America/New_York

    Status

    New

  4. Click Save.

 

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