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Adding a CI to a configuration

If a configuration does not appear in the Configuration tab, you can add the configuration for the CI. The configuration administrator or application administrator usually creates configurations.

Warning

Notes

A CI can be related to only one configuration. If you add a new configuration, it replaces the current configuration.

To add a new configuration, you must create a new version. A Change Request is auto-generated with the name of the configuration. The newly submitted version is not approved until the Change Request is completed. After the Change Request is completed, the previous configuration version changes to an Inactive status. The new version changes to an Active status on the effective date.

Error

The Change Request cannot be automatically created if a Change Manager or Change Coordinator is not provided when creating the Change Request. Make sure one of the following options is enabled for auto-generation of the Change Request when you add  CI to a configuration:

To add a CI to a configuration

  1. Open a CI, as described in Using-search.
  2. From the navigation pane, choose Functions > Configuration.
  3. In the Configuration Information dialog box, click Add.
     If the CI already belongs to a configuration, a warning message appears.
  4. In the Searching for Configurations dialog box, specify your search criteria, and click Search.
  5. Select a configuration, and click Relate.
     Information about the new configuration appears on the Configuration tab.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

Remedy Asset Management 9.0