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Viewing lifecycle audits of a CI

Audit logs displays field and notification audits related to a CI. Entries in the audit log are generated to track the modification when:

  • Certain fields are changed
  • CI status is changed
  • System notifications are sent

The logon ID of the individual making the change appears next to the audit log entry.

Note

For information about enabling audits, see Configuring-a-form-for-auditing.

To view audits of a CI

  1. Open a CI, as described in Using-search.
  2. From the navigation pane, choose Functions > Lifecycle Audits.
     The Lifecycle Audits dialog box is displayed. You can view form audits or notification audits.

To view field changes on forms

If auditing is enabled in the AST:Attributes form, you can view the status and status reason for field value changes.

  1. In the Lifecycle Audits dialog box, click the Form Audits tab.
  2. Select an audit type from the list.

  3. Select an audit row.
     The New Field Valuearea displays the value of the fields audited for the CI.

    Note

    For information about changes to BMC Remedy ITSM lifecycle fields, see Changes to the BMC Atrium CMDB for BMC Remedy ITSM.

To view notification audits

  1. In the Lifecycle Audits dialog box, click the Notification Audit tab.
     The audit trail displays all the notifications that were generated for the CI.
  2. Select a notification audit entry, and click View.

 

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