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Exploring CI relationships


BMC Atrium Explorer shows a map of the relationships between the selected CI and related CIs. To view relationships at all levels throughout your environment, you can traverse this map from one CI to another. For example, the selected CI might be a computer system that is related to a printer. You might traverse the map to see how that printer is related to other computer systems. BMC Atrium Explorer shows the relationship between the computer system, printer, and other computer systems.

To explore CI relationships

  1. Open the Asset Management console.
  2. From the Configuration Items (CIs) table, select the CI, and click Explore CI.
     BMC Atrium Explorer opens, displaying the selected CI. Other related CIs might be displayed, depending on the CI types and relationships.

    BMC Atrium Explorer
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  3. To view CI instances related to a currently displayed CI instance, click the expand button underneath it.
  4. To limit the related CIs displayed in the view, you can select a filter.
     For information about creating filters, see BMC Atrium Explorer filters.
  5. To resize the diagram, use the zoom tool.
  6. To see further information about any CI in the viewer, pause the mouse over the CI.
     Alternative text displays the CI name, class ID, categorization, and owner name. In the BMC Atrium Explorer, the categorization appears as category, type, and item. This categorization is the same as product categorization tier 1, tier 2, and tier 3.

 

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