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Contract manager

Contract managers are responsible for managing IT contracts. This role uses the Contract Admin permission. Contract managers perform the following tasks:

  • Create support, warranty, lease, maintenance, and software contract and license information.
  • Relate the contracts to the applicable CIs.
  • Maintain the contract data.
  • Ensure that customers are renewing or renegotiating their contracts.

In some organizations, the contract manager also takes on the role of software asset manager.

 

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