Overview of the CI form

This topic describes the different functions available from a CI form.

The CI form contains the following areas:

• Navigation pane — Use the quick links in the navigation pane to page or to email contacts, run reports, view broadcast messages, create blackout schedules, and so on.
• CI Information — Use this area to specify general information about the CI and the item that it represents. For example, you can specify the CI name, status, and number of users affected by the item. You can specify the impact, and urgency that apply when the item goes down.
• CI tabs — Use these tabs to perform additional activities. You can relate contracts and configurations. You can add cost, schedule, outage, and return information. You can track work and can update areas impacted by this CI. For more information, see Working-with-CIs.