Unsupported content This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Software License Reservation and Release Request from BMC Service Request Management


The Software License Reservation/Release feature is installed as a part of the BMC Asset Management application. This feature can access required Software License Management information from within applications like BMC Service Request Management or using Web Services. It allows applications to release or reserve licenses using information from Software License Management.

This feature includes the following functions:

  • #Get License Information returns the current usage information of the selected License Certificates to the requesting application when user submits a new software license request.
  • #Reserve Software Licenses reserves the requested number of licenses for a user from the application request and updates the selected Software License usage counts in AST:License Certificates forms.
  • #Release Software Licenses releases the requested number of licenses from the application request or from the 'Reservation Details' dialog box and updates the selected Software License usage counts in AST:License Certificates forms.

Get License Information

The Get License Information function returns the current usage information about the selected License Certificates to the requesting application when the user is submitting a new software license request.

Input field values

The following table lists the output field values:

Output field values

Reserve Software Licenses

The Reserve Software Licenses function reserves the requested number of licenses for a user from the application request and updates the selected Software License usage counts in AST:License Certificates forms.

Input field values

The following table lists the output field values:

Output field values

Release Software Licenses

The Release Software Licenses function releases the requested number of licenses from the application request or from the 'Reservation Details' dialog box and updates the selected Software License usage counts in AST:License Certificates forms

Input field values

Thed following table lists the output field values:

Output field values

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*