Hardware Inventory Reservation and Release from BMC Service Request Management
The Hardware or Inventory Reservation/Release feature is installed as a part of the Asset Inventory (ASI) application. This feature can access required Inventory Management information from within applications like BMC Service Request Management or using Web Services. It allows applications to release or reserve CIs using information from BMC Asset Management (AST:Base Element).
This feature includes the following functions:
- #Get CI Information returns the selected CI types' current usage information to the requesting application.
- #Reserve CI updates the selected CI type status in AST:BaseElement.
- #Release CI releases the requested number of CIs from the application request or from the Reservation Details dialog box.
Get CI Information
The Get CI Information function returns the selected CI types' current usage information to the requesting application when the user is submitting a new hardware request.
Input field values
The following table lists the output field values:
Output field values
Reserve CI
The Reserve CI function reserves the requested number of CIs for a user from the application request and updates the selected CI type status in AST:BaseElement form.
Input field values
The following table lists the output field values:
Output field values
Release CI
The Release CI function releases the requested number of CIs from the application request or from the Reservation Details dialog box and updates the selected CI status in the AST:Base Element form.
Input field values
The following table lists the output field values:
Output field values