This documentation supports the 20.02 version of Remedy Asset Management.To view an earlier version, select the version from the Product version menu.

Viewing relationship details for a computer system CI

When you open a computer system CI, you can view the details of the following related components:

  • BIOS element
  • Card
  • Disk drive
  • IP endpoint
  • LAN endpoint
  • Memory
  • Network port
  • Operating system
  • Patch
  • Processor
  • Product

To view relationship details

  1. Open a computer system CI, as described in Using-search.

    You can use the advanced search feature to locate a computer system with specific components.

  2. Click the Relationship Details tab.

    The left side of the tab contains a tree view, organized by CI category. The rest of the tab displays information about the related CIs.

  3. From the tree view, select the category of the CI that you want to view.

    The related CIs that belong to that category appear in the table.

  4. View either a detailed description or a summary of the related CI, as described in the following table:

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*