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This documentation supports the 20.02 version of Remedy Asset Management.To view an earlier version, select the version from the Product version menu.

Searching for and modifying a schedule

After you create a schedule and save it, you can search for a schedule, and modify the entire schedule. For example, you can change an audit schedule so that it occurs yearly instead of monthly.

You can also change one occurrence of a schedule that is related to a CI. For example, if an IT technician is out of the office when a monthly maintenance task is scheduled, you can change the notification contact for that month. Any user can change one occurrence of the schedule by using the Schedule tab on the CI Information form.

Warning

Important

Whenever you complete tasks for a maintenance schedule or audit schedule, you must change the status of the schedule to Completed.

The following topics are provided:

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

Remedy Asset Management 20.02