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Information
This documentation supports the 20.02 version of Remedy Asset Management.To view an earlier version, select the version from the Product version menu.

Working with configurations

Configuration administrators define configurations as sets of CIs that are required by different groups of people in the company. For example, the configuration for support agents might include a computer, monitor, keyboard, mouse, and printer.

If a CI belongs to a configuration, to view details about the configuration, click the Configuration link from the navigation pane. This link opens the Configuration Information dialog box. You can also add a new configuration to replace the current one.

Warning

Important

The Configurations link is only available for the Computer System, Application, Application Infrastructure, Application System, Equipment, Mainframe, Person, Printer, Software Server, and Document CIs. If you select any other CI type you will not see the Configurations link.

The following topics are provided:

 

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Remedy Asset Management 20.02