Releasing, viewing, and reserving hardware inventory

You can perform the following actions on a hardware inventory:

• Release
• View
• Reserve

To release a reserved hardware inventory

1. On the Asset Console, select Filter by > By Computer By Status > Reserved.
   The table displays all CIs with Reserved status.
2. Select a CI and open the record.
3. From the Status menu, select an option for releasing the hardware.
    For example, Deployed, In Inventory, Transferred, and so on.
4. Click Save.

To view hardware inventory reservations

1. On the Asset Console, select Filter by > By Computer By Status > Reserved.
   The table displays all CIs with Reserved status
2. Select a CI and open it.
3. The CI form is displayed, select Functions menu > Reservation Details.
    The Manage Reservation screen shows the current hardware inventory reservations.
   
4. Select a record and click View.
    If the request to reserve this hardware originated from an Incident Service Desk request, the Incident Request Information screen is displayed. BMC Asset Management supports Service Requests, Incidents, Infrastructure Changes, and Work Orders for reserving hardware. To reserve hardware from within an application, use the Functions > Manage inventory option available on the left pane of the application console.
5. Click Close to return to the CI form.

To reserve a CI

You can reserve CIs only if you have Asset Management Administration and Asset Management Configuration permissions. The status of the CI must be In Inventory.

1. On the Asset Console, select Functions > Manage Inventory.
    The Manage Inventory screen is displayed.
   
   
2. Enter your search criteria and click Search.
3. Select the CI and click Reserve/Use Inventory.
    The hardware is now reserved, and the record disappears from the table.
4. Use the breadcrumb bar to return to the Asset Console.
    The status of the CI is now Reserved.