This documentation supports the 20.02 version of Remedy Asset Management.To view an earlier version, select the version from the Product version menu.

Creating a decommision schedule


Before you begin

The computer system CI for the virtual system must be created.

To create a decommission schedule

  1. On the Asset Management console, from the navigation pane, choose Functions > Schedules.
  2. In the Schedule Information dialog box, click New Schedule.
  3. In the Schedule Criteria form, from the Schedule Type list, select Decommission Schedule.
  4. Specify the following information about the schedule:

    Field

    Description

    Schedule Name

    Specify the name of the schedule.

    Schedule Description

    Provide a description for the schedule.

    Schedule Type

    Specify the type of schedule (in this case, a decommission schedule).

    Default Decommission Schedule

    The default decommission schedule is automatically attached to CIs for VMs. You can have only one default decommission schedule for a company.

    Best practice: Create a default decommission schedule for each company.

    Send Notification Only
    Send Notification and Create Decommission Change Request

    When a default decommission schedule is automatically attached to the CI for a VM, specify whether to send notification only or to also create the change request (based on the indicated change template).

    Lead Time in Days

    Specify the number of days in advance to notify the VM owner about the decommission date. This value is auto-populated by the default lead time.

    Notification Company, Support Organization, Support Group, and Contact

    Specify a support person to be notified in addition to the owner of the VM. Both the contact person and the CI owner receive notification about the decommission.

    Change Template

    Select the change template to use when the change request is created on the decommission date.

    Change Requester
    Change Coordinator

    Specify the change requester and change coordinator for the change request that is created.

  5. Click Save.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*