Information
This documentation supports the 20.02 version of Remedy Asset Management.To view an earlier version, select the version from the Product version menu.

Relating CIs in a network topology


To arrange CIs in a network topology, relate them to connectivity segments or IP connectivity subnets. You can relate the following CI types to segments and subnets in a peer-to-peer relationship:

  • Computer System
  • Mainframe
  • Printer

You can use your discovery tool (for example, BMC Configuration Automation for Clients or BMC Atrium Discovery) to discover these CIs, segments, or subnets, or you can create them manually. Then you can relate the connectivity segments and subnets to a CI.

To relate connectivity segments and subnets to a CI

  1. Open a CI, as described in Using-search.
  2. From the navigation pane, choose Advanced Functions > Topology.
  3. In the Topology Relationships form, from the Show Related list, select Connectivity Segment or IP Connectivity Subnet, and click Relate.
  4. In the message that appears, click OK.
  5. In the CI Search dialog box, specify your search criteria, and click Search.
     You can use the Advanced Search field to perform an advanced search.
  6. Select the connectivity segment or IP connectivity subnet you want to relate.
  7. From the Relationship Type list, select the relationship of this segment or subnet to the CI.
  8. Click Relate.
     The Topology Relationships form reappears with the records in the table.

Next, you can relate other Computer System, Mainframe, or Printer CIs to the segments or subnets.

To relate other CIs to connectivity segments or subnets

  1. Open a CI, as described in Using-search.
  2. From the navigation pane, choose Advanced Functions > Topology.
     The Topology Relationships form appears.
  3. From the Show Related list, select Connectivity Segment or IP Connectivity Subnet.
  4. From the CI Type list, select the system you want to relate to the current connectivity segment or subnet.
  5. Click Relate.
  6. In the CI Search dialog box, specify your search criteria, and click Search.
  7. Select the system that you want to relate, and click Relate.
     The Topology Relationships form reappears with the records in the table.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

Remedy Asset Management 20.02