This documentation supports the 20.02 version of Remedy Asset Management.To view an earlier version, select the version from the Product version menu.

Contract manager

Contract managers are responsible for managing IT contracts. This role uses the Contract Admin permission. Contract managers perform the following tasks:

  • Create support, warranty, lease, maintenance, and software contract and license information.
  • Relate the contracts to the applicable CIs.
  • Maintain the contract data.
  • Ensure that customers are renewing or renegotiating their contracts.

In some organizations, the contract manager also takes on the role of software asset manager.

Related topic

BMC-Asset-Management-user-permissions

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*