This documentation supports the 20.02 version of Remedy Asset Management.To view an earlier version, select the version from the Product version menu.

Asset administrator


The Asset administrator requires an overall view of the CIs for which their support groups are responsible.  Some organizations call this role an asset manager. The asset administrator performs the following tasks on the CIs:

  • Create purchase requisitions.
  • After an item is ordered has been delivered, verify the condition and inform purchasing.
  • Label items after they have been delivered.
  • Keep CIs up to date.
  • Maintain the information of external organizations that supply or support items.
  • Maintain CI relationships. The relationships are part of the service infrastructure that include the relationships between a CI and its suppliers and contracts. The relationships augment and add to the overall service structures that are maintained in the CMDB.
  • Manage inventory.
  • Perform bulk updates.
  • Create maintenance schedules and audit schedules for CIs.

This role uses the following permissions:

  • Asset Admin
  • Contract User
  • Purchasing User
  • Receiving User

 

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