Contract Management
Contract types provided by Remedy Asset Management
Contract type | Description |
|---|---|
Lease | Use a lease contract to track details associated with leasing equipment. For example, if you lease several servers from one company, you might have a master lease contract that shows the general terms and conditions. You might have subcontracts for each server. |
Maintenance | Use a maintenance contract to provide routine maintenance by a vendor. For example, when you purchase a network printer, it might come with a maintenance contract. Or, you might decide to purchase an additional or extended maintenance contract. |
Master Contract | Use a master contract as the overarching contract with a company for which you have additional related contracts. The related contracts can include software licenses, support contracts, and any other type of contract. |
Other | If created by your application administrator, additional contract types might be available, such as a statement of work contract. Application administrators can create additional contract types, as described in Creating-contract-types. |
Software License | Use a software license contract for a software license. You can track compliance and use of the license. For information, see Managing-software-licenses. |
Support | Use a support contract to track contracts you might buy for support of a product. For example, if you buy a scanner, a support contract gives you access to customer support for any problems or questions you have about the scanner. |
Warranty | Use a warranty contract to guarantee equipment against mechanical imperfections and defects. For example, if you buy a scanner, a warranty contract replaces any defective parts for the scanner, for a defined period. When you buy a piece of equipment, it might come with a warranty contract. You might buy an additional or extended warranty for the equipment. |