This documentation supports the 20.02 version of Remedy Asset Management.To view an earlier version, select the version from the Product version menu.

Software License Reservation and Release Request from BMC Service Request Management

The Software License Reservation/Release feature is installed as a part of the BMC Asset Management application. This feature can access required Software License Management information from within applications like BMC Service Request Management or using Web Services. It allows applications to release or reserve licenses using information from Software License Management.

This feature includes the following functions:

  • Get License Information returns the current usage information of the selected License Certificates to the requesting application when user submits a new software license request.
  • Reserve Software Licenses reserves the requested number of licenses for a user from the application request and updates the selected Software License usage counts in AST:License Certificates forms.
  • Release Software Licenses releases the requested number of licenses from the application request or from the 'Reservation Details' dialog box and updates the selected Software License usage counts in AST:License Certificates forms.

Get License Information

The Get License Information function returns the current usage information about the selected License Certificates to the requesting application when the user is submitting a new software license request.

Input field values



The following table lists the output field values:

Output field values



Reserve Software Licenses

The Reserve Software Licenses function reserves the requested number of licenses for a user from the application request and updates the selected Software License usage counts in AST:License Certificates forms.

Input field values



The following table lists the output field values:

Output field values



Release Software Licenses

The Release Software Licenses function releases the requested number of licenses from the application request or from the 'Reservation Details' dialog box and updates the selected Software License usage counts in AST:License Certificates forms

Input field values



Thed following table lists the output field values:

Output field values



 

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