This documentation supports the 20.02 version of Remedy Asset Management.To view an earlier version, select the version from the Product version menu.

Configuring the reconciliation engine


The Remedy Asset Management application uses the Reconciliation Engine to accomplish the following tasks:

  • Reconcile the sandbox dataset, if you configured one, against the production dataset, as described in BMC-Asset-Management-settings.
  • Delete CIs that you selected to be deleted, as described in Deleting-CIs.

Related topic

If you have Atrium Core installed, you can configure the Reconciliation Engine options from the BMC Atrium Core Console. To access this option, from the Application menu, choose Atrium Core > Atrium Core Console.

Important

You must be a BMC Remedy AR System or BMC Atrium administrator, or have Config Categorization Admin permissions to access this option.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*