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This documentation supports the 20.02 version of Remedy Asset Management.To view an earlier version, select the version from the Product version menu.

Configuring the unavailability status for a CI

Use this feature to configure whether a CI is determined to be down or up, depending on its status. For example, if a CI is being assembled, you might want to configure it to be down while it is in production. You must have a Fixed BMC Remedy AR System license to update the CI unavailability status.

To configure the unavailability status for a CI

  1. From the Application Administration Console, click the Custom Configuration tab.
  2. From the Application Settings list, choose Asset Management > Advanced Options > CI Unavailability Status, and then click Open.
    The Configure CI Outage form appears.
  3. From the CI Status list, select the CI status for which you want to configure unavailability.
  4. From the Outage Definition list, select Down or Up.

  5. Click Add.

    Success

    Tip

    You can click Select From Existing Definition to select a previously defined unavailability status from the list displayed.

 

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Remedy Asset Management 20.02