This documentation is created by Fusion, a BMC partner.

Fusion Visual Boards for BMC Helix 21.3

Fusion Visual Boards enhances the off-shelf functionality of BMC Helix ITSM and BMC Helix Business Workflows which enhances ITSM processes with graphic components such as Kanban, Gantt Charts, and drag and drop functions. 


Release notes and notices Updated 06 May 2022

Learn what’s new or changed for Visual Boards, including new features, urgent issues, documentation updates, and fixes or patches.

Date

Version

Summary

May 2022

21.3

Features: 

  • Kanban Boards for BMC Helix Business Workflows Cases and Tasks.
  • Kanban Boards for BMC Helix ITSM Incidents and Tasks.
  • A Kanban Board to display Incidents and Work Orders together (Multi-Source).
  • A Gantt Chart for Workorder.

Onboarding and implementing

Deployment, possible configurations, defining implementation process.

Using

Interact with BMC Helix ITSM and visually present ticket data to users.If you are a user this is a good place to start.

Administering

Set up Kanban Board and Gantt charts in your application.If you are an Administrator this is a good place to start.

 

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