Using
Fusion Visual Boards for BMC Helix interacts with BMC Helix ITSM and can visually present ticket data to users. Intuitive changes to tickets and tasks can be made using drag & drop. This makes it easier for group leaders or service owners to evaluate tasks and make decisions.
Action | References |
|---|---|
Managing ITSM tickets via drag & drop with Kanban boards | |
Visualizes tasks with the start and end dates and their dependencies for work orders. |
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