Deploying Fusion Visual Boards and synchronizing Foundation data

This topic contains the information on Deploying Fusion Visual Boards and synchronizing Foundation data for the BMC Helix application. 

To install the Extension Toolbox

  1. The environment should be BMC Helix Platform 20.02 and above. 
  2. For successfully deploying the Fusion Visual Boards packages you should login with Saas Admin or Tenant Admin. (Recommended is Saas Admin as Tenant Admin might lead to few warnings!)
  3. First is to deploy Extension Toolbox library package, for example, “com.fusiongbs.toolbox-20.x.x-Install”.
  4. Click on Install from BMC Helix Innovation Studio.

    image2021-6-17_16-55-39.png

  5. Browse and select the ZIP file of the package that you have on your computer. The installation process is displayed in the dialog box. After the process is completed Click Close.

  6. The library is installed in BMC Helix Innovation Studio and is displayed in Workspace like below:

    image2021-6-17_17-3-30.png

To synchronize Foundation Data for Support Groups and People

  1. Login now with Tenant admin and perform the below configuration - Add the Data Connection "Remedy ITSM" from Administration > Connections > Data Sources.

    image2021-6-17_17-6-30.png

  2. Click on New to add the Data Source. Provide the parameters in Name and Type and click on Connection Properties.

    image2021-5-14_11-2-26.png

  3. Provide the below data in the connection properties tab click to Test the connection and save the changes.

    image2020-12-15_11-29-21.png

  4. ITSM Foundation data should be synced and it should be activated – This step is required to ensure the functionality of the ITSM based Kanban Boards, which rely on the Support Groups and People Data from ITSM.

    image2021-6-17_17-20-17.png

  5. You can refer to the BMC documentation page for more information, see Installing-the-BMC-Helix-Platform-sync-utility-for-Remedy-ITSM.

 To install Fusion Visual Boards

  • Click on Install in the Workspace of BMC Helix Innovation Studio.

    image2021-6-17_16-55-39.png

  • Browse and select the installation package from your file system (e.g. com.fusiongbs.visual-x.x.x-INSTALL.zip). The installation process starts.

  • After the successful installation of Fusion Visual Boards, it will be displayed in the Workspace. The version number might differ depending on the version of the install package. 

    image2021-6-17_17-27-36.png

 

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