This documentation is created by Fusion, a BMC partner.

Creating demands


This topic guides you on how to submit new Demands. For a quick introduction and life cycle of Demand Management, you can refer to Demand-Management-Overview. These operations can be performed by Demand Contributors, Demand Managers and Portfolio Managers.

To create a new demand

  1. Log in Agility Suite application and select Create > Demand.
  2. On the Create Demand page, enter the values for the following fields:

    Field Labels

    Description

    Demand Summary 

    Enter a Summary of Demand which can describe the intention behind this Demand. 

    Type 

    Portfolio, Project.

    Portfolio: a new portfolio is created when the demand is assessed, and demand requirements are copied into the new portfolio.

    Project: a new project is created (in the portfolio of the demand) when the demand is assessed, and demand requirements are copied in the portfolio of the demand.

    Attachments

    You can associate attachments, and videos that will be in use to understand the demand.

    Description

    This is a special type of field which supports basic formatting, images, tables, and hyperlink.

    You can enter details of the Demand or can add details if the Demand is generated from an idea.

    General - Portfolio 

    Portfolio to which demand belongs. If demand is a type portfolio, we recommend relating the demand to an Innovation portfolio. 

    General - Priority 

    Critical, High, Medium, Low

    Priority of Demand.

    General - Corporate Alignment

    Strategic, Operational 

    Strategic alignment means that all elements of a business-like market strategy are arranged in such a way as to best support the fulfilment of its long-term purpose. 

    Operational Alignment means when people, systems, processes, and technology are properly positioned to support your strategies which in turn support your overall mission and goals

    General - Goal

    Goals are the specific objectives for an organization for a specific period. 

    Demand Contributor can specify here which goal will be achieved as a part of the Demand.

    General - Strategy

    It is a long-term plan on what to do to achieve a certain goal.

    Demand contributors can mention the details here as part of the Demand which will achieve the Product/Organization goal. 

    General - Total Risk 

    The total risk of demand is 5, by default if no risks have been added.

    The key figure is always measured against the highest risk for the demand.

    General - Start Date

    A Tentative Start Date can be entered.

    General - Target Date

    Tentative Target Date of completion can be entered.

    Business Case - Justification

    You should mention the reason and valid points from a business point of view which will give result in favour of the organization's goals.

    Business Case - Impact

    Run, Reinvent.

    Run means Investments to maintain existing business.

    Reinvent means Business arguments that support demands.

    Here, an analysis of functions and assess the risks of this Demand

    Business Case - In Scope

    Business scope is combined objectives and requirements which are needed to complete the project.

    You can define the scope of this Demand.

    Business Case - Business Services

    All the business services are stored in shared services BMC Helix Innovation Studio.

    For example: ITSM Prod, SAP ERP Service, Self Service, VM-AD-AD2

    Business Case - Impacted Business Units

    This has the list of organizations the companies.

    For example: Fleet Management, Fusion GBS, Global, Help Desk 

    Business Case - Out of Scope

    Any work which can go beyond the current scope should be defined for this Demand while taken into consideration.

    Business Case - Key Exception

    This has key measures list which should be addressed to avoid a major impact.

    Business Case - Risk Summary

    Short description of the associated risk to the business, when trying to fulfil the demand.

    Business Case - Risk of Doing Nothing

    Short description of the risk of doing nothing instead of fulfilling the demand.

  3. Click Save. The new demand is created and opened in Draft status.

To create a new demand from the portfolio

  1. Log in to the Agility Suite application
  2. Navigate to Portfolios.
  3. To open a portfolio on the Portfolios workspace, click the required portfolio ID.
  4. Go to the Demands tab, and click ''.
  5. On the Create Demand blade page, enter the values for the following fields:  

    Field Labels

    Description

    General - Summary 

    Enter a Summary of Demand which can describe the intention behind this Demand. 

    General - Type 

    Portfolio, Project.

    • Portfolio: a new portfolio is created when the demand is assessed, and demand requirements are copied into the new portfolio.
    • Agile Project: a new Agile project is created in association with the portfolio of the demand when the demand is assessed, and demand requirements are copied into the portfolio of the demand.
    • Phased Project: a new Phased project is created in association with the portfolio of the demand when the demand is assessed, and demand requirements are copied into the portfolio of the demand.

    General - Attachments

    You can associate attachments, and videos that will be in use to understand the demand.

    Description

    This is a special type of field which supports basic formatting, images, tables, and hyperlink.

    You can enter details of the Demand or can add details if the Demand is generated from an idea.

    General - Portfolio 

    The portfolio from where the demand is created. You cannot modify this value.

    General - Priority 

    Critical, High, Medium, Low

    Priority of Demand.

    General - Corporate Alignment

    Strategic, Operational 

    Strategic alignment means that all elements of a business-like market strategy are arranged in such a way as to best support the fulfilment of its long-term purpose. 

    Operational Alignment means when people, systems, processes, and technology are properly positioned to support your strategies which in turn support your overall mission and goals

    General - Goal

    Goals are the specific objectives for an organization for a specific period. 

    Demand Contributor can specify here which goal will be achieved as a part of the Demand.

    General - Strategy

    It is a long-term plan on what to do to achieve a certain goal.

    Demand contributors can mention the details here as part of the Demand which will achieve the Product/Organization goal. 

    General - Total Risk 

    The total risk of demand is 5, by default if no risks have been added.

    The key figure is always measured against the highest risk for the demand.

    General - Start Date

    A Tentative Start Date can be entered.

    General - Target Date

    Tentative Target Date of completion can be entered.

    Business Case - Justification

    You should mention the reason and valid points from a business point of view which will give result in favour of the organization's goals.

    Business Case - Impact

    Run, Reinvent.

    Run means Investments to maintain existing business.

    Reinvent means Business arguments that support demands.

    Here, an analysis of functions and assess the risks of this Demand

    Business Case - In Scope

    Business scope is combined objectives and requirements which are needed to complete the project.

    You can define the scope of this Demand.

    Business Case - Business Services

    All the business services are stored in shared services BMC Helix Innovation Studio.

    e.g.: ITSM Prod, SAP ERP Service, Self Service, VM-AD-AD2

    Business Case - Impacted Business Units

    This has the list of organizations the companies.

    e.g.: Fleet Management, Fusion GBS, Global, Help Desk 

    Business Case - Out of Scope

    Any work which can go beyond the current scope should be defined for this demand while taking into consideration.

    Business Case - Key Exception

    This has key measures list which should be addressed to avoid a major impact.

    Financial - Total Cost

    The first estimation of the total financial cost for the company.

  6. Click Save. The new demand is created in Draft status.


 

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