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Configuring Idea Management


This section discusses how administrators can configure Idea Management to suit their organizations' business needs. For a quick introduction and life cycle of Idea Management, you can refer to Idea Management Overview

Configuring Reported Source

This console shows the Reported Source values which are required on Ideas. 

  1. Log in Agility Suite application and click Settings Gear.PNG.
  2. Go to Idea Management > Reported Source.
  3. Click on the 'add.png New' button to add a new Reported Source.

    Field

    Description

    Examples

    Reported Source

    Reported Source value.

    Web, Digital Workplace, Agent.

    Status

    The status field has two options namely, active and inactive. The default status after the creation of a reported source is "Inactive". To use an already configured resource group, change the status to "Active". This will allow the creation of new Ideas for that reported source.

    Inactive, Active


 

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