BMC Service Request Management architecture
Integrations
BMC Service Request Management is integrated with the BMC Change Management, BMC Incident Management, and Work Order Management. You can also integrate BMC Service Request Management with other third-party applications.
BMC Service Request Management also captures the relationships between catalog items and business service definitions through its integration with the Atrium Service Catalog.
BMC Service Request Management ties into BMC Service Level Management so that request service targets are rolled into comprehensive service level agreements and contracts.
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